LeanBody365 is a boutique studio in Sint Eustatius. As the classes filled up, the owner was running the whole front desk from his phone, mid-workout. We moved the bookings, payments and cancellations onto a WhatsApp agent and a dashboard he actually checks.
Bookings, payments, cancellations and today’s classes, live, in LeanBody365’s colours. No more paper, no more “wait, which class did you want?”
Every language gets its own tone and phrasing, not a robotic word-for-word translation. The agent answers the way a local would, in English, Dutch, Spanish and Papiamentu.
The same question, four languages, each reply sounds like a Statia host, not a translated bot.
LeanBody365 got popular fast. Inquiries poured in through WhatsApp all day and late into the night, “what’s on tomorrow?”, “how do I pay?”, “can I cancel?” The owner was the booking system, the payment desk and the support line at the same time, usually mid-class.
Class spots were tracked on paper. Two things quietly cost money: the after-hours messages that never got a reply, and the admin (payments, bookings, cancellations, membership tracking) that ate the hours that should have gone into coaching and growing the studio.
We put the studio’s WhatsApp number on an AI agent that answers instantly, any hour. It shares the live schedule, books a class, takes a cancellation, and sends a secure payment link for any membership tier, all inside the same chat members already use.
Everything it does flows into “Studio OS”, a single dashboard in LeanBody365’s branding. Bookings, payments, cancellations and class capacity update themselves. Cancellations auto-fill from a waitlist, so a dropped spot becomes someone else’s booked class instead of an empty mat.
In four weeks the studio had something it never had before: a front desk that works when the owner is coaching, or asleep. After-hours inquiries that used to vanish now arrive already booked and paid.
The bigger shift was operational. Instead of running the studio from his phone between sets, the owner checks one screen. The system carries the admin; he carries the classes.
“I used to run the whole studio from my phone in the middle of a class. Now the bookings just… happen. I coach, and the system handles the rest.”
If your front desk lives in your inbox, we can put it on autopilot, in weeks, in your brand, built for how you actually work.